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UX Program Manager

As a UX Project Manager on the Product Innovation team at Worrell, you will be working to improve lives globally through design. Our work centers itself in human centered design and design thinking to better understand end users and the context that surrounds them. We deliver successful results on projects ranging from developing strategies for medical device companies to serve global communities, creating innovative solutions for pharmaceutical companies to better serve patients and healthcare providers, and observing in clinical spaces at hospitals to discover new ways for products and services to meet the needs of users.

The UX Project Manager is responsible for managing all aspects of product development and innovation projects, primarily coordinating cross-functional teams in the execution of UX deliverables such as wire frames, journey maps, mock-ups, and digital prototypes. As a primary interface between Worrell and the client, this role delivers exceptional presentation of the project status and progress at all stages and ensures that the client is informed through effective communication. The ideal candidate will have previous project management as well as design engineering and healthcare industry experience.


  • Responsible for successful planning and execution of all stages of product innovation and projects ensuring that all project milestones are completed on-time and within budget
  • Actively use project management tools including detailed project plans, project documentation and meeting minutes, and budget tracking reports to effectively track and manage projects
  • Lead client communications on projects including speaking, writing, leading and participating in ideation sessions, and delivering presentations
  • Define and schedule project tasks and interdependencies to achieve the scope as defined in SOW through a clearly defined project plan
  • Identify project risks and issues drive risk mitigation and issue resolution
  • Provide support and effectively communicate to the team and ensure team members are informed and accountable for executing various project tasks
  • Cultivate a positive team environment and healthy team dynamic ensuring the team develops and maintains a common mission and vision for success throughout the project
  • Work with project team and department leaders to quickly resolve schedule and resource conflicts
  • Collaborate with team members across the international locations and departments


  • Bachelor’s degree in Product Design, Engineering, or Design with 3 years of project management experience
  • Experience in medical device development strongly preferred
  • Strong client-service orientation with the ability to pro-actively recommend or rethink requests based on client needs
  • Ability to manage multiple qualitative projects accurately and on-time in a fast-paced environment where moving deadlines and other changes often occur in real time
  • Demonstrates in-depth knowledge of project management principles
  • Strong written and oral communication skills
  • Proficiency in word processing, spreadsheets, project management software and tools
  • Excellent interpersonal skills and ability to work with diverse groups
  • Strong negotiation, conflict resolution, and interpersonal skills
  • Strong organizational and time management skills
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We’ve received your application materials. A human from Worrell will reach out within two weeks if we feel your qualifications warrant an interview.

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