Who We Serve


Partnering with Leaders from Every Corner of the Healthcare Ecosystem

We work with our partners to connect all segments of healthcare, drawing on our expertise and access to provide value where it matters.
Pharmaceuticals + Biotechnology

COMBINATION PRODUCT DEVELOPMENT

Alongside our partners in Pharmaceuticals and Biotechnology we design, validate, and develop new and innovative drug delivery solutions.

CLINICAL TRIAL INNOVATION

We help our pharmaceutical and biotechnology partners apply improved service models and technology solutions to the clinical trials process to improve adherence and enhance automation, measurement, and performance.

BEYOND THE PILL STRATEGIES

We help our pharmaceutical partners provide value beyond the pill with services and solutions for wellness programs and chronic disease management.

Medical Device

MEDICAL DEVICE DEVELOPMENT

We partner with the world’s most influential medical device companies to design, validate, and develop breakthroughs in surgical and interventional medical technologies.

DEVICE TRAINING PROGRAMS

We apply our expertise in clinical research, human factors, and service design to create detailed training protocols and procedures for our partners’ newest medical devices.

CONNECTED DEVICES

We help our partners evolve their care technologies with IoT solutions for improved care outcomes through increased connectivity.

Hospitals + Health Systems

PATIENT-CENTRIC SERVICE DESIGN

We help our hospital and health system partners re-imagine and modernize the care experience by re-imagining traditional care pathways, and designing new services that create operational efficiencies, delight patients, and improve overall health outcomes.

Insurers + Payers

HEALTH INCENTIVIZATION PROGRAMS

We help our insurance partners devise strategies and design services that mitigate risk by incentivizing healthy lifestyles and encouraging members to engage in proactive and preventive care.

CONSUMER ENGAGEMENT DESIGN

We help our partners harness technology to enter the lives of healthcare consumers, and collect actionable data on their everyday wellness. 

Digital Health

HEALTH & WELLNESS UX DESIGN

We help non-traditional healthcare players design and validate their digital health and wellness technologies, bringing decades of knowledge and experience to new and innovative digital tools.

EXTENDED REALITY DESIGN & DEVELOPMENT

We help our partners explore augmented and virtual reality solutions that are driving transformation in healthcare delivery and management.

VOICE INTERFACE DESIGN + DEVELOPMENT

We help healthcare innovators design and develop voice-based tools for consumer engagement and data collection.