Senior Design Researcher

Senior Design Researcher (Shanghai)

Every day, our experienced Research, Design and Development teams support the world’s leading medical and healthcare product manufacturers in their efforts to provide product and service solutions that enable happier, healthier and more productive lives.

At Worrell, researchers start by seeking real, user insights – the qualitative kind of data that require thoughtful observation and probing through in-depth immersion. By combining ethnographic research methods with design and visualization tools, we shed light on unmet needs (often unspoken) and translate them into strategic insights and opportunities.

We are currently looking for an experienced design researcher (qualitative) to join our growing team in Shanghai, China. We offer competitive salary and benefits, an open office with flexible hours and a creative environment where proactive individuals can thrive.

A Senior Design Researcher is responsible for the successful planning and execution of research projects that meet or exceed customer expectations (quality, schedule & budget).  This person will work closely with the Research Director in a client-facing role to establish the scope of work and project plan. You will then lead and actively participate in a small cross-functional project team (2-5 people) from design of research & field execution through final report & presentation.

Job Description
– Research planning and design of methodologies
– Plan and lead healthcare professional expert recruiting (F2F pre-visits, networking, etc…)
– Lead field work execution
– Lead research synthesis, report writing and presentation
– Train & mentor junior researchers
– Project communication and client management
– New business development support

Primary Requirements
– Master degree (majored in Design, Ethnography, Anthropology, Psychology, Social Research or related fields)
– 4+ years professional experience in ethnographic or design research execution, including at least 2 years of project experience in Healthcare/Medical/Life Sciences
– Mandarin and English fluency required
– Good technical/mechanical aptitude
– Able to travel – up to 25% domestic travel & occasional international travel
– Overseas education or project experience is a plus
– Medical background is a plus
– Graphic design ability is a plus

– Excellent organization and planning skills
– Active listener
– Effective communicator (clear & concise)
– Good interview and moderation skills
– Natural desire and ability to discover the “why” behind the “what”
– Excellent ability to evaluate and prioritize (cut through the “noise”)
– Confident in ability to analyze and synthesize data & field/inputs
– Strong and persuasive presentation skills
– Ability to advise clients and solve problems
– Creative problem solver
– Clear and concise writing skills
– Excellent project management skills

– Proactive and motivated to work with minimal direction or oversight
– Curious to discover insights, connections, and trends that others may not see
– Creative and open-minded, eager to learn new things and mature
– Detail oriented, strategic minded
– Leader by example by modeling personal accountability and ownership
– Good team player who is able to work in a complementary and collaborative manner

To Apply
Please send your CV and cover letter to [email protected] with “Senior Design Researcher” listed in the subject line.

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